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What You Agree To When You Use pkr99

These terms set out what you can expect from us and what we ask of you — covering account registration, deposits through JazzCash, Easypaisa or Raast, withdrawals, and how disputes are handled.

JazzCash & Easypaisa coveredRaast withdrawal terms includedAccount eligibility conditionsDispute process outlinedRegion-dependent access rules
pkr99 What You Agree To When You Use pkr99
REACH US DIRECTLY

How to Contact Us About These Terms

If something in these terms is unclear — or if you want to flag an account issue related to a JazzCash deposit, an Easypaisa transfer or a Raast withdrawal — our support team handles terms-related queries through three channels. Reach out with your registered account details ready so we can verify and respond faster.

Live Chat Start a chat session from within your account dashboard. Have your registered mobile number and the transaction reference handy so the agent can pull up your case.
Email Support Send your query to our support address with your account ID in the subject line. We respond to terms and account-verification queries in writing for your records.
Account Help Centre Log in and visit the Help section for step-by-step answers on account rules, wallet verification and withdrawal conditions — no queue, searchable by topic.
HOW WE HANDLE ACCOUNTS

Our Commitments Under These Terms

These terms are not one-sided. Here is how we hold up our end — from how account data is stored to what happens when you request a change or raise a concern about a transaction.

Account Data & Security Your registration details are stored under SSL encryption. We do not share your mobile number or wallet ID with third parties outside what is required for payment processing through JazzCash, Easypaisa or Raast.
Payment Verification Process Before any withdrawal clears — whether to a Raast-linked bank or an Easypaisa wallet — we match the account name against your registered profile. This step protects your funds from misdirected transfers.
Terms Change Notification We will notify you at your registered contact before any material update to these terms takes effect. You will always have the chance to review changes before they apply to your account activity.
Dispute Resolution Path Raise a dispute through live chat or email with your transaction reference. We log every case and respond in writing. If a resolution is not reached, the matter follows the process set out in the governing terms.

Common Questions About Our Terms

These are the questions we see most often about account terms, payment conditions and what happens when something needs to be reviewed or disputed.

Yes. Any deposit made through JazzCash or Easypaisa is subject to these terms. The mobile number used must match the one registered on your pkr99 account.

No. We notify you at your registered contact before any material change takes effect. Continuing to use the platform after that notification means you accept the updated version.

Verification matches your withdrawal destination to your registered account details. If there is a mismatch, support will contact you. Provide the correct account details to resolve it.

Access depends on local law and the eligible region you are connecting from. We do not make blanket availability claims — check whether access is permitted in your specific location.

Contact support via live chat or email with your account ID and transaction reference. We log all disputes and respond in writing. Unresolved matters follow the governing dispute process in the terms.

Yes. Submit an account closure request through the Help section or via email. Any pending withdrawals to Easypaisa, JazzCash or Raast are processed before the account is fully closed.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.